Common questions about how Felix Day works. Still stuck? Contact us at [email protected] — we usually respond within 2–3 business days.

About Felix Day

What is Felix Day?

Felix Day is an independent UK gift card comparison site. We list verified seller offers — supermarkets, restaurants, fashion, gaming, experiences — so you can find the best price in minutes. We don’t sell gift cards ourselves; we link out to the seller of your choice.

How does Felix Day work?

Browse or search a brand, compare offers from our verified UK sellers (Prezzee, Giftcards.co.uk, Love2shop, VoucherExpress and others), then click “Buy now” to complete the purchase securely on the seller’s own site. They handle payment, delivery and any refunds.

Is Felix Day safe to use?

Yes. Every seller we list is verified — they are authorised resellers of the brands you see. Your payment is always handled at the seller’s own secure checkout, never on Felix Day. We never collect your card details, and we never see your recipient’s information.

How does Felix Day make money?

Felix Day’s eventual model is affiliate commission — sellers pay us a small percentage when you buy through our link. We don’t currently have any active affiliate agreements; we’re building Felix Day to be a useful comparison site first.

Buying & payment

What payment methods can I use?

Each seller accepts its own set of payment methods. Common options include Visa, Mastercard, Apple Pay, Google Pay, and PayPal — the seller’s checkout will display the methods it supports.

Does Felix Day charge me anything?

No. Felix Day never charges you a fee. You pay the seller their listed price; sellers may pay us a commission, but it doesn’t change what you pay.

Why are prices the same across many sellers?

Most gift cards are sold at face value — a £25 card costs £25, regardless of seller. Differences come from delivery method (instant digital vs physical post), in-stock status, payment methods, or occasional seller discount codes (which we show openly on each product page).

Delivery & codes

How fast is delivery?

Digital gift cards (emailed codes) typically arrive within ~5 minutes of purchase. Physical cards posted to an address take 1–3 working days for standard delivery — specific times depend on the seller you choose.

Can I send the gift card to someone else?

Most digital gift cards are delivered to the buyer’s email and can be forwarded freely from there. Some sellers also offer SMS, WhatsApp, or direct-to-recipient delivery at checkout — look for that option after you click through.

My code doesn’t work — what do I do?

Because your purchase completes on the seller’s site, the seller is your first point of contact. We link to each seller’s help page on every product page. If you can’t find it, email us at [email protected] and we’ll point you to the right place.

Refunds & issues

What’s your refund policy?

Because purchases complete on the seller’s site, the seller’s refund policy applies. Most sellers don’t refund activated gift cards (industry standard), but each has its own terms — we link to them on every product page before you click through.

Can I cancel an order I made through Felix Day?

Felix Day doesn’t take orders directly — you purchase from the seller. To cancel, contact the seller you bought from (their details are linked on each product page). Many gift card sellers don’t allow cancellation once a code has been emailed.

Sellers & brands

Who are your sellers?

We currently compare Prezzee, Giftcards.co.uk, Love2shop and VoucherExpress — all major UK gift card resellers. Each is an authorised reseller of the brands you see on our site.

I can’t find a brand I’m looking for. Why?

If a brand isn’t on Felix Day, it’s because none of our partner sellers currently stock it. We add new brands as our seller partners list them. To suggest one, drop us a line at [email protected].

Can I list my brand on Felix Day?

If you’re a brand looking to be discoverable on Felix Day, the path is via one of our partner sellers — they handle merchant onboarding for gift cards. If you’re a gift card reseller interested in partnering with us directly, email [email protected].

Last updated 2026-05-12. Got a question we haven’t covered? Get in touch.